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‎05-30-2019 06:47 AM

HP Recommended
Product: ZBook 15 G2
Operating System: Microsoft Windows 7 (64-bit)

I have two devices listed in Device Manager under Other Devices as Bluetooth Peripheral Device with drivers not installed (Code28). The Update Driver function doesn't come up with anything. Best as I know, I have installed all of the drivers from HP, and all of the updates.

Under Hardware IDs for Other Device #1 - Bluetooth Peripheral Device:Any idea on what this is and how to fix it?

BTHENUM\{a49eb41e-cb06-495c-9f4f-aa80a90cdf4a}_VID&00010075_PID&0100

BTHENUM\{a49eb41e-cb06-495c-9f4f-aa80a90cdf4a}_LOCALMFG&0002

For the 2nd device listed:

BTHENUM\{a49eb41e-cb06-495c-9f4f-bb80a90cdf00}_VID&00010075_PID&0100

BTHENUM\{a49eb41e-cb06-495c-9f4f-bb80a90cdf00}_LOCALMFG&0002

Any ideas on what this is and how to fix it?

 

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