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HP Recommended
HP Officejet Pro 8500A
Microsoft Windows 10 (64-bit)

Hello,

Is there any chance to install HP Smart app without the Microsoft Store?

I have a user who needs some features that HP Smart has and usual driver for this printer doesnt.

We have blocked Microsoft Store in our domain and I cannot unlock it even only for him to download it, unfortunately that is the policy. 

Do you have any .exe or .msi HP Smart installation file with which I would skip this Store? 

 

Or have you any idea how to scan a bunch of a documents one by one as the user is able to do with a driver to a printer HP OfficeJet 3830 and can`t do it with a driver to HP Officejet Pro 8500A. 

 

 

 

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