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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎06-01-2019 01:37 AM - edited ‎06-01-2019 01:38 AM

HP Recommended
Product: Spectre x360 13
Operating System: Microsoft Windows 10 (64-bit)

I am using an HP Spectre x360 13-ae516TU. I purchased it about a month ago. Everything was OK in the first few weeks. Recently, when I fold it and change it to tablet mode, the keyboard and trackpad still work as in Desktop mode.  Also, the Rotation Clock button is greyed out. I suspect there might be problems with some updates (I use Windows Update and Driver Booster), but I cannot figure it out when did this first occur. Please suggest what I can do to fix this.

Thanks in advance.

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