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HP Recommended
OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

Hello there.

 

I have been having a frustrating issue with my brand new gaming laptop (booted it up today) while playing a racing game (so far, the only I've tested). Sometimes it involves fast tapping on the arrow keys to steer more precisely, but I've been noticing that from time to time the keys seems to get jammed and (using this game as an example) my car just goes straight ahead even when I'm pressing the left/right arrows. It almost seems as if the those specific keys stop working for a while, or alternatively, the forward arrow key kust gets jammed for whatever reason?... Before you ask, yes, I did turn off the filter & sticky keys with no avail. I have also tried with a spare external keyboard and the problem is not noticeable. The issue only when using the laptop's keyboard. 

 

I play this game competitively online with other members of the community and none of them experience this issue, so my suspicions obviously fall on the hardware...

 

Is this a known issue, is there any way to fix it, and what more information can I provide?... Its rather frustrating having just swaped my old laptop in which the game ran smoothly for a supposedly far superior machine only to have this happen and completely lower the quality of gaming experience. 

Who Me Too'd this topic
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