• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎06-20-2019 05:26 AM

HP Recommended
Product: HP Pavilion 15-AU116TX
Operating System: Microsoft Windows 10 (64-bit)

Not sure if I've posted this to the right board so forgive me if I have not.

 

About a few days ago I started experiencing issues with charging my laptop. I plugged it to the charger and it started making a horrid screeching noise, so I turned it off, which fixed the screeching, and left it to charge. It worked without issue yesterday, running for a few hours fine without being plugged in. I came to work on it today, plugged it in but kept receiving the "battery low" notification and the battery status said "discharging". I tried to troubleshoot but this could not be completed before the laptop ran out of battery and switched off. I tried turning it back on a few minutes later but was met with the same screeching noise as a few days ago before it died after about 30 seconds of powering up.

 

For now I'm letting it charge whilst turned off, with no screeching occurring when it is turned off. However, it is preferable that the laptop be usable whilst plugged in as I need it to do work over long periods of time (given that I do digital art and animation), and that the laptop tends to run (or did run) smoother whilst charging.

I would love any advice on the issue. Thanks!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.