-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
06-24-2019 06:12 PM
I've been up all night trying to fix this:
I moved to a new country and so I have a new ISP. Everything is set up fine and all my other devices work but for the life of me, I cannot get my printer to work.
I've tried literally every single thing you can imagine (except I didn't get a USB connector so I wasn't able to use that). I used the WSP feature to connect; I've uninstalled and reinstalled the software on my computer; I've dowloaded the easy install - everything! All I get is the power button flashing, the wireless light flashing - my MAC cannot find the printer but when I access HP Smart app, it shows there but offline and uninstalled in the installation status.
Please help! I'm about to lose all my hair!