• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!

‎06-27-2019 09:59 AM

HP Recommended
Product: Samsung C410W
Operating System: Microsoft Windows 10 (64-bit)

Installed a new Image Transfer Belt and the image counter didn't reset. Have unplugged the 'connection' in side. Turned off printer... all the things. Light still blinks red and the Supplies Information sheet is telling me I have 10% life remaining with 18000 images of 20000. 

TIA

Dana

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.