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HP ProDesk 400 G1 SFF
Microsoft Windows 10 (64-bit)

URL: https://support.hp.com/au-en/drivers/selfservice/hp-prodesk-400-g1-small-form-factor-pc/5389531

 

No matter which flavour of Windows I select it always says:

"We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again."

 

This was working fine just half an hour ago. I am getting this regardless of what computer I select and regardless of what OS I select. Across the board, I am unable to get to ANY update software. I have tried this from multiple independent sites and different browsers, even attempted browsers on a Mac. Is their site playing up?

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