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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: HP Self Support Website not working | HP Customer Suppor...
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06-27-2019 08:06 PM - edited 06-27-2019 08:06 PM
URL: https://support.hp.com/au-en/drivers/selfservice/hp-prodesk-400-g1-small-form-factor-pc/5389531
No matter which flavour of Windows I select it always says:
"We were unable to retrieve the list of drivers for your product. Please select the desired operating system and select “Update” to try again."
This was working fine just half an hour ago. I am getting this regardless of what computer I select and regardless of what OS I select. Across the board, I am unable to get to ANY update software. I have tried this from multiple independent sites and different browsers, even attempted browsers on a Mac. Is their site playing up?
Solved! Go to Solution.
06-28-2019 12:01 AM
I've no problem with the link. Please try again, probably servers were in the maintenance process.
Regards
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