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‎06-27-2019 08:06 PM - edited ‎06-27-2019 08:06 PM

HP Recommended
Product: HP ProDesk 400 G1 SFF
Operating System: Microsoft Windows 10 (64-bit)

URL: https://support.hp.com/au-en/drivers/selfservice/hp-prodesk-400-g1-small-form-factor-pc/5389531

 

No matter which flavour of Windows I select it always says:

"We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again."

 

This was working fine just half an hour ago. I am getting this regardless of what computer I select and regardless of what OS I select. Across the board, I am unable to get to ANY update software. I have tried this from multiple independent sites and different browsers, even attempted browsers on a Mac. Is their site playing up?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2019 12:30 AM

HP Recommended

Seems to be working now. Good to see one of the world's leading global IT companies is capable of maintaining its services for a global audience and is capable of at least telling us when they take their service off line altogether!

 

Not!

 

View solution in original post

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2 REPLIES 2

‎06-28-2019 12:01 AM

HP Recommended

@Deejinoz 

 

I've no problem with the link. Please try again, probably servers were in the maintenance process.

 

Regards

BH
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Was this reply helpful? Yes No

‎06-28-2019 12:30 AM

HP Recommended

Seems to be working now. Good to see one of the world's leading global IT companies is capable of maintaining its services for a global audience and is capable of at least telling us when they take their service off line altogether!

 

Not!

 

Was this reply helpful? Yes No
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