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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎06-30-2019 08:07 AM - last edited on ‎07-01-2019 10:02 AM by Retired

HP Recommended
Product: HP Deskjet 2632 Series
Operating System: macOS 10.14 Mojave

Hi,

I have put in an Instant Ink cartridge in my printer and have had a cartridge failure message come up on my Mac. I have tried cleaning the cartridge and the message is still appearing. I require a new tricolour cartridge to be sent out as I cannot use my printer without this! As a teacher, this is extremely frustrating as I need my printer to print resources for school! It is impossible to find a way to call anybody to talk about this and the Virtual Agent has been a nightmare to operate! Please can someone help me!

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