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‎07-01-2019 04:38 AM

HP Recommended
Product: OfficeJet 8710 Pro
Operating System: Microsoft Windows 10 (64-bit)

I have tried every fix advice I can find, including uninstalling the printer, downloading latest drivers and re-installing the printer.  Every attempt to print results in an offer to save a ,prn file.  The HP network configuration page says it can't find a DNS server, but this is on an ethernet connection, where DNS has no problems.  I've spent hours on this.  Does anyone know a fix?

 

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