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HP Color Laserjet CP1215
Microsoft Windows 10 (64-bit)

My Magenta toner cartridge is out of alignment. I have seen an archived board that states that the current (latest) firmware, 20100201 (February 1, 2010), addresses this problem, however none of the links in the post work any longer. My current firmware is 20081007. Where can I get the latest?

 

Please help me. If you can do so my email is [edit]

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