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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎07-05-2019 04:20 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi there. I'm looking for an up to date driver for my Intel(R) HD Graphics 520 in my HP Envy. The existed driver is from 2017 (22.20.16.4836)  When I check on the Intel support page I get this:

 

'A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.' 

 

I don't seem to be able to find a driver on the HP page. Any ideas? 

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