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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎07-22-2019 10:03 AM

HP Recommended
Product: Hp notebbok: M2C89UA
Operating System: Unknown

My laptop does not charge while on nor does it acknowledge a charger is plugged in. However when on the light is white. When off and plugged in and charging it charges amber. I replaced the ac adapter to no avail. ( bought two replacements to make sure) In addition when I pull out the battery and plug in the ac adapter the laptop does not come on. 

 

Note: I cannot run the BIOS because the laptop does not detect charger while on.

 

I feel that rules out battery and charger, please help!!

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