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‎07-25-2019 12:39 AM - last edited on ‎07-25-2019 08:21 AM by Retired

HP Recommended
Product: HP Spectre x360 Convertible 15-df0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have bought Spectre 360. I have touchpad issue (not working) frequently. Sometimes, it is working but the reason is unknown to me. I have noticed that I2C HID Device is showing "This device cannot start. (Code 10)" in the device manager. Whenever, the laptop touchpad is working then this driver is also not showing any error/warning.

 

Product Serial Number: [edited]

 

This issue is annoying me a lot as sometime I cannot use external mouse. Appreciate the kind support to resolve this issue.

 

Best Regards,

Haseeb Ahmad

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