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‎07-28-2019 01:57 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

I have three PCs in my LAN with Windows 10 release 1903 (OS Build18362.239) and I have installed a HP Officejet Pro 8600 N911g network printer. The connection is wireless. The printer keeps disappearing out of Devices and Printers on all three PCs, although not all at the same time. I have re-installed it several times with the latest driver I can find on HP's website (OJ8600_Basicx64_1316.exe). When I install it, it will print a test page and work for a while, but then it randomly disappears. Sometimes it disappears after one or two days, sometimes after several weeks.

What could be causing the printer to randomly disappear? Any suggestion is appreciated.

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