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‎07-30-2019 03:00 PM

HP Recommended
Product: Color Laserjet MFP M277dw
Operating System: macOS 10.14 Mojave

Color Laserjet Pro MFP M277DW

Mac OS Mojave 10.14.5

Have latest drivers, firmware, software.

 

I have seen this same question marked as "solution" in another thread but that "solution" is not working (involves taking out cartridges putting them back in, unplugging and re-plugging, and sacrificing a live chicken). It's connected to my WiFi and prints just fine wirelessly from my network.

 

This is the third time this has happened, and it's always after a power outage or something. Usually it resolves itself but not this time. I'm trying to use the apps feature to scan but can't get it to work.

 

Error Message as follows:

Access Denied

The service may be busy.

Retry later.

If the problem continues, check for firmware updates.

 

If there's some secret sauce here, please share so I can get on with my life 🙂

TIA

Dave

Who Me Too'd this topic
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