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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎08-02-2019 01:35 PM

HP Recommended
Product: HP Envy 5530

I have been given a HP Envy 5530 printer but there are no ink cartridges currently in it. I need to join the instant ink scheme to purchase ink cartridges and the enrolment process tells me to connect the printer to the wifi. I know how to do this but the printer will not allow me to progress past a screen telling me there are no ink cartridges installed. I'm going round in circles and on the verge of purchasing a new Epson instead.

 

How can I get past the stupid message to actually connect to the wifi and order ink cartridges? Or alternatively how can I sign  up to the instant ink scheme without connecting the printer to wifi? Seems a stupid process if you can't actually order ink unless you already have it!

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