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‎08-06-2019 10:43 AM

HP Recommended
Product: Color LaserJet Pro MFP M281cdw
Operating System: macOS 10.14 Mojave

My color LaserJet Pro MFP M281cdw has been working great - until I tried to print some photos.  When I hit print, everything seemed to work as it should... the dialogue box says "printing - connected to printer" and the blue status bar starts to fill.  It then switches to "Ready to print". The screen on the printer reads "printing document".  But nothing happens! Nothing gets printed.  The job pauses on my computer - so I hit the "resume" button - and get the message "Printing - The printer is in use." 

 

To test the connection, I tried printing a simple document from the same computer - and the document was printed easily.  I also ran a wireless network test report, and everything was fine.  I sent these same documents to my wireless Canon black and white printer - and they printed without an issue. 

 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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