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‎08-12-2019 11:18 PM - edited ‎08-13-2019 06:38 AM

HP Recommended
Product: ENVY 4-1256er
Operating System: Microsoft Windows 10 (64-bit)

The keyboard backlight does not turn off. The backlight button on the keyboard responds (brightness changes). How to solve this problem or completely turn off the backlight physically.

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