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HP Pavilion Wave Desktop PC 600-a1xx 1NJ28EA#UUW
Microsoft Windows 10 (64-bit)

My HP Pavilion B&O speakers no longer work, I get a message saying "No audio output device is installed" and the icon in the bottom right has a red cross on it.

I have googled the problem and several posts said to go to the Device manager and find information under the Sound, video and game controllers section - however, this section is missing in my Device manager.

 

Everything worked fine until a few days ago, I'm not sure what has happened.

 

Any help would be greatly appreciated!!

 

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