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HP Recommended
15-da0020cy
Microsoft Windows 10 (64-bit)

When I turn on or awake my 15-da0020cy HP 2018 laptop (5ED6OUA) (Windows 64 bit), it automatically connects to my Samsung Series 8 TV, changing the TV source to my wireless laptop.  I get a black screen on the TV with the name of the computer at the bottom, with the message: "Play music on your mobile device."  I then have to EXIT using the TV remote control to disconnect the computer from the TV to return to the TV program.  My older HP laptop, upgraded to Windows 10 from Windows 7 does not do this annoying inconvenience.  Both laptops are set up for media sharing with the TV.  How can I correct this problem with my newer HP laptop?

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