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‎09-02-2019 01:39 PM

HP Recommended
Product: Pavilion 510-P114
Operating System: Microsoft Windows 10 (64-bit)

On 8/30/2019 I downloaded Windows 10 updates KB4512941 and KB4511555 using automatic updates in the Windows 10 Update and Security in Settings. When the computer restarted I received a "Welcome to Windows 10" screen in Microsoft Edge. I had to accept the terms of use and that took me to the "Getting Started" screen. All of my Windows and Edge preferences and settings were gone. I entered my preferences and saved them. It seemed things were back to normal. Until I restarted my computer. The same thing happened again. All of my preferences and settings were gone. I repeated entering my preferences. Same thing when I again restarted the computer. Each time I restart the computer it wipes out all of my settings and preferences. 

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