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HP Recommended
Elitebook 840 G2
Microsoft Windows 10 (64-bit)

Elitebook 840 G2.  When I turn it on the icon for network is a little sphere (world) wire frame looking thing which clearly indicates there is no network connectivity.  I click it and the WiFi is off and i click the icon to turn it on and the wireless networks appear.  Withing a second of that and before I can even click on an icon it turns off again.

 

I have disabled the power management so the wifi card does not go into power saver mode.  The computer then can't turn it off and rebooted the machine.  Same thing.

 

I used the device manager again to remove the device and even delete the driver and rebooted.  It was recognized and I made sure gain that the pc could not turn it off and still same thing.  Wifi turns off immediately.

 

I plugged in a usb dongle to see if that would work and maybe tell me the internal card is defective.  I tested the dongle in a pc which has no wifi card and works just fine.  Now I have both the internal card off and the dongle not working.  can't turn either one on.

 

Finally, I know is some configuration.  I booting into Linux and the wireless card works just fine.

 

I am about to just wipe the thing and put windows 10 again or just leave linux on it.  That is a last resort as this is a machine I use for supporting windows users.

 

Any help will be greatly appreciated.

Who Me Too'd this topic
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