• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP LaserJet Pro M428f-M429f
Microsoft Windows 10 (64-bit)

everything works with the printer. even if I test the scanner it fails. when I try to scan from the desktop ,or from the printer to the desktop, it gives me" a problem has occurred while being scanned, Check with,,,,,,,". I've deleted and unloaded printer drivers, etc, multiple times with same results. yes, I know. insanity

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.