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HP Officejet 3830
Microsoft Windows 10 (64-bit)

Hi, I have just bought a Dell Inspiron 15 7000 laptop and no matter what I do, I cannot get this to print from any of 3 HP printers I own in colour wirelessly, I can install the printer fine (HP 3830, 6200 and 4520) but when I print there is no option in settings for colour. If I connect using USB it gives colour option, and several other computers in the house can do this fine. I have seen this topic come up several times but not seen a viable solution. Have seen people say they have installed original drivers from disc but I don't have these disks anymore and also don't have a CD / DVD drive on laptop!

 

Any help is really appreciated as extremely frustrating,

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