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HP Recommended
Example:HP Officejet Pro 8620
Microsoft Windows 10 (64-bit)

I have an HP Officejet Pro 8620 printer and subscribe to HP Instant Ink. The printer is connected to the internet but won't connect to Web Services.

 

Uninstalled and reinstalled printer drivers as well as HP Smart App.  Can print from my iphone because it is seen on the network, but not from Windows 10 computer.

 

Very frustrated.  Not the first time I have had an issue with this printer. 

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