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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎09-14-2019 08:04 AM

HP Recommended
Product: Example:HP Officejet Pro 8620
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Officejet Pro 8620 printer and subscribe to HP Instant Ink. The printer is connected to the internet but won't connect to Web Services.

 

Uninstalled and reinstalled printer drivers as well as HP Smart App.  Can print from my iphone because it is seen on the network, but not from Windows 10 computer.

 

Very frustrated.  Not the first time I have had an issue with this printer. 

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