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‎09-16-2019 02:23 AM

HP Recommended
Product: Pavillion 15, 15-cs2016na
Operating System: Microsoft Windows 10 (64-bit)

Completely new HP laptop - and so I'm new to the HP universe.  HP Support Assistant suggested Intel Serial IO Driver update  (SoftPaq sp96999, version 30.100.195.1} which has failed to install on 2 occasions.

Questions:  1. Is this update really necessary and if it is, how do I install it? Or should I just ignore it?

2. In future, should I just allow my Windows 10 operating system to do all future updates for me or do I still need HP Support Assistant as well? Than you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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