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HP M521DN

HP M521DN

I have a hp 521 with approximately 121000 copies on it, printing and or coping the image is skewed on the paper. When you fill the paper tray to the top it will not pick up the paper (no paper pick up). If you take some paper out it will feed but it is skewed. If you put about an inch worth of paper in the tray all works fine. I have replaced the feed and sep as well as the paper tray. I have taken the paper path apart and looked for any obstructions. The skew takes place coming out of the tray if its full of paper. I can find nothing broken or missing. All rollers are turning freely. Please help.

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