• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Probook 430 G2
Microsoft Windows 10 (64-bit)

After I install a new SDD (also after removing) on the Probook 430 G2 from my wife - now is not working any more. 

I only get a 7 times white blinking together on the LED that is in the caps look and in the scroll (num lk) keys. 

If I am not wrong this is not on the table here: https://support.hp.com/sk-en/document/c01732674.

According this post https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Caps-lock-and-num-lock-blink-for-7-times/td-p... (the only result for 7 times caps look blinking on HP laptops on Google), it should be a BIOS or CMOS error: I tried pressing Windows+B and Windows+V with the original HDD and with a USB Stick with the last BIOS, and I removed the CMOS Battery. Nothing helps. 

It seams the new SSD is broken and has broken the HP laptop: 

I tested the SSD (only with a shot look with gpared - like Disk Management in Windows) with my external HDD to USB adapter: is seams the SSD are working, but I was shocked as I want to save the data on the HDD from the laptop, I seams the HDD is broken. I check the HDD in two other computers: the HDD is working (I saved the data). - An incompatibility between the HDD and the USB adapter? - No, I checked another HDD that was working before on the USB adapter: same issue: the HDD is not working with the USB adapter any more. - It seams the new SSD has broken the HP laptop and the USB adapter. - But the curious thing is that the SSD is still working on the USB adapter. I am confused.

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.