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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎10-06-2019 11:28 AM - edited ‎10-06-2019 02:39 PM

HP Recommended
Product: 9015
Operating System: Microsoft Windows 10 (64-bit)

Placing a document in the ADF and then hitting scan on the printer screen will ONLY scan from glass, despite the unit having detected a document in the ADF.  Copy automatically from ADF does work.  I saw another posting that says that to scan from ADF you need to do it from HP smart on the associated computer.  And indeed this is true.

 

My lousy Epson, which this was supposed to replace, has the option to do just that.  

 

Please tell me I'm wrong.  Please tell me that there's a one-touch way from the printer screen to scan from ADF.  Please don't make me take this thing back.   It seems so basic...

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