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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
LaserJet Pro MFP M281fdw
macOS 10.14 Mojave

Using the HP Easy Scan software I was previously able to scan using the flatbed or ADF successfully. However recently I am no longer able to use the flatbed. Whenever I try I get the message "Automatic Document Feeder is Empty". When I select the source as "Automatic" and EVEN WHEN I SELECT THE SOURCE "Flatbed" the same error message is shown. I can still scan successfully using the ADF.

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