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‎10-21-2019 12:21 PM

HP Recommended
Product: M1120n MFP
Operating System: Microsoft Windows 10 (64-bit)

I'm having an issue in the new PCs that we've acquired this month. They are not able to print to our M1120n. The job remains in the Windows 10 queue with status "printing". There is no problem printing from the same PCs to a OfficeJet 6950 (both cases via network) or from our older PCs. I've read that this might be caused by Windows update KB4522016. However in this recent Windows I'm not able to find it and uninstall it. Also KB4517389 supposed fixed the spool problem, but it didn't worked. Does anyone come across the same problem and found a workaround?

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