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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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11-04-2019 05:49 PM
HP Recommended
Product: Officejet Pro 6830
Operating System: Microsoft Windows 10 (32-bit)
Hi … I cannot get my HP Officejet Pro 6830 to print wirelessly. I can scan to my computer, but I cannot print from my computer. The printer test pages works and the photo copy feature on the printer works -- so I know that the printer prints.
I have tried all the normal steps including uninstalling and reinstalling the printer drivers and still no luck.
I expect there is a problem with a windows update. The problem started about August or so. I have not been able to figure it out. Any help would be greatly appreciated!!!!
Thanks
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