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‎11-21-2019 05:14 PM

HP Recommended
Product: Pavilion 15-cx0058wm
Operating System: Microsoft Windows 10 (64-bit)

Hello! 

I need help! Please! 

When I try to turn on my laptop, the power button turns on and off, then on and off, and continues doing the same. The screen does not light up. No even connecting the laptop to a monitor. It just stays like that. What I've heard is that I should retrieve the battery but the battery is internal, and I fear that if I open the laptop I would lose the warranty that it has. If I turn it in for repair it might lose all the data, and I got important documents in it. Somebody please help.

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