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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎11-27-2019 04:51 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My little sister like's to play Roblox on my Hp Pavilion x360 It worked perfectly , Recently There was an issue and the motherboard was replaced (By HP Not Self repair) After that nothing has worked When i try launching Roblox My Laptop Freezes And it changes from a black screen then, The game rapidly then the game crashes, My Laptop Should Run roblox Here are the Specs:
Graphics: Intel(R) UHD Graphics 620

OS: Windows 10 Home 64 Bit

Processor: Intel Core i5-8250U 160GHz

Memory: 8192MB RAM

DirectX : DirectX 12

 

 

If anyone could help it'd be great I think the Tech who repaired it may have messed something up, And if so can i use my warranty?

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