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‎12-02-2019 11:24 AM

HP Recommended
Product: HP 255 G7
Operating System: Microsoft Windows 10 (32-bit)

Hello,

Does the HP 255 G7 laptop have a cmos battery?

I bought this laptop off of Offer Up. It worked when I took possession of it but when I shut it down and tried starting it backup it asks for administrator password. I just jumped through all the hoops in regards to master passwords etc and it didn't work.

The unit will not start in safe mode or any other mode . I've tried everything. Also seller will not respond to my emails..Offer Up is taking care of that.

Any help would be greatly appreciated.

Sincerely,

Chuck

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