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‎12-05-2019 06:47 PM

HP Recommended
Product: OMEN by HP Laptop 15-dh0xxx
Operating System: Microsoft Windows 10 (64-bit)

I have a "OMEN by HP Laptop 15-dh0xxx" connected to a "HP Thunderbolt Dock 230W G2 w/ Combo Cable". The Omen does not see the G2. However, I also have the 120W G2 Dock, and the Omen can see devices on the docking station.

 

So, I connected the 230W "Combo Cable" to the 120W G2 dock's power supply, and the Thunderbolt seems to work. The connected monitor and USB devices are then available. But, now I can't use the power for the laptop, because it needs 200W.

 

Why does the extra power to the 230W G2 Dock make the Thunderbolt not work?

 

One more thing... if I don't power down the Omen, and switch back to the 230W power supply, everthing works... until I turn off the laptop.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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