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HP Deskjet 2050 j510
Microsoft Windows 10 (64-bit)

Im trying to install Drivers for my Printer Hp Deskjet 2050 j510 so i went to https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-2050-all-in-one-printer-series-j510/4027... and downloaded the drivers for it. During the installation it says it failedScreenshot_1.png 
After if i click Details i get this error message:
Screenshot_2.png
I went to the file path shown in the error message and this is what is their (there was more files but i deleted all of them in an attempt to fix it but only those 2 come back when i attempt to reinstall the drivers.)
Screenshot_3.png


I've tried unplugging the usb of my printer for the installation and leaving it in as well as uninstalling the printer completely before installing the drivers. While looking for a solution online I came across this on the hp fourms: https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Installation-failed-Printer-Software-HELP...
It seemed to be the same issue I was having but with a different printer so I followed all the steps the solution provided many times over it still did not work. Any help I will be grateful for thank you.

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