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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-10-2019 10:57 AM

HP Recommended
Product: HP Pavilion 15-cs1004na
Operating System: Microsoft Windows 10 (64-bit)

hello, i have a 4k monitor and want to use it to watch videos on the laptop but whenever i watch videos on it and go full screen it has massive frame rates drops even though the video is 1080p, when i make the screen 1080p though and play the same video it doesent happen

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