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‎12-14-2019 02:20 PM - edited ‎12-14-2019 02:21 PM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (64-bit)

I randomly lose connection to the internet. This laptop has been like this since day 1 and I have been too busy to do anything about it. I am at my wits end, please help.

 

Some things that I have tried so far:

 

1) Latest Device driver from HP

2) Latest Device driver from intel

3) Used an external USB wifi dongle to verify that I don't lose connection.

4) Disable OS ability to save energy by cutting off wifi.

5) Flashed to latest BIOS.

6) Setting Roaming profile to 5. 

7) Set performance to Max on Battery or when plugged in.

😎 HP Performance Assistant installed and drivers updated via that utility.

 

I see that others have had this issue when searching around, but none of the advised fixes have helped.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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