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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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This happened with one printer. I finally gave up and installed a different printer and the same thing is happening! This is the second printer that is showing this message, despite the trays being filled with paper. With both printers, I followed all the steps of cleaning the rollers, restarting the printer, etc. What is going on? Doesn't it seem odd that I'm having the same issue with two different printers??

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