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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended

Used my sprocket once and it worked perfectly. Went to charge it and a red light comes on but turns off after a few seconds and does not turn on again. Now the sprocket won’t turn on at all and no lights appear. Have left it charging overnight and then again the next day but still no response. Tried the reset button but nothing happens. What’s wrong with it?

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