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‎12-19-2019 07:25 PM

HP Recommended
Product: OfficeJet 3830
Operating System: Microsoft Windows 10 (64-bit)

My printer Officejet 3830  (model K7V40A)  no longer prints in color over WiFi.  The option to choose in printing preferences between Monochrome or Color is completely missing.  This setting appears to have vanished after some Microsoft Updates within the past few months.  I normally use monochrome and can't ascertain exactly which MS patch started the issue.  

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If I go to a USB connection, it appears again

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Here's the list of things I've tried with NO success multiple times.

 

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