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HP ENVY All-in-One 27-b2XX and HP Envy x360
Microsoft Windows 10 (64-bit)

The Smart Task which is support to scan documentation then put it in OneDrive works the first time around then fails all others.  I have the most current version from the Microsoft Store (105.1..623.0).  I get the same errors when using my Envy All-in-One and Envy Laptop.  I just paid $49.00 for HP SmartFriends service and they could not fix it.

 

Does anyone have any suggestions?

 

 

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