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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-28-2019 10:01 AM

HP Recommended
Product: HP Spectre x360 - 15
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have an HP Spectre x360 - 15, it's 18 months old and I have a problem with the touch screen behaving as though it is haunted!  It has gradually got worse over the last 2 weeks until today when my laptop became so bad it was unusable.  I have disabled the touch screen and I can now use the laptop but I'd really like to know if it can be fixed.

With the touch screen enabled you can see where it's 'clicking' at random.

Thank you for any help or tips.

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