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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-01-2020 02:15 AM

HP Recommended
Product: Hp Deskjet Ink Advantages 1515
Operating System: Microsoft Windows 10 (64-bit)

Hi all, I've been using Hp Printer (Hp Deskjet Ink Advantage 1515) for past years and had no problems getting a refill for the ink cartridges (Hp Ink Advantage 678 Black and Tri-color). Recently, I bought similar ink cartridges online and encountered ink cartridge failure (Cartridges listed above are damaged or have failed). When I compared the old and new cartridges (both showing Ink Advantage 678 but the printer copper plates were different in size, even the serial numbers were different). The older cartridges were 108A and the newer one was 107A. I bought another cartridge from another seller and turned out the same, all cartridges of 678 are now on the series of 107A and hence, none of them can be accountable for my printer. 

 

So, my questions are

1. Is there a modification of the ink cartridges 678? Is it possible to have the same series of ink cartridge 678 with different serial numbers?

2. In that case, what ink cartridges should I get for my printer as I've checked with Hp that the ink cartridge for my printer is series 678? 

 

Attached a photo of the comparison. The one on the left circled was the new ink that was recently bought. 

ink.jfif

 

Looking forward to hearing some feedback on this matter. Thank you very much. 

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