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‎01-05-2020 07:28 AM

HP Recommended
Product: touchscreen notebook

HP touch screen notebook model 15-bs013dx has top case that is cracked and coming apart over the left hinge.  It is less than 2 years old, but of course the warranty is expired.  It has always been "stiff" opening and closing which put too much stress on the hinges.  I have noticed in previous threads that many other people have had the same problem and that HP has been cooperative in repairing this, since it seems to be a manufacturing defect.  Hoping that they will see this and take care of mine also.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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