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01-08-2020 11:58 AM
Product: Hp elite book 840
Operating System: Microsoft Windows 10 (64-bit)
I have a laptop that since morning has been working well but later on it displayed a message on the screen that it had a problem and would restart on it own....i waited but it never did so. I switched it on but it did not display anything on the screen...the only action i see is the background lights on the keyboard and the power button coming on but the screen remains black...the caps and numlock buttons do not light...the background lights then disappear after some seconds then they come on again...it has been doing the same thing for hours without any progress...i really need help guys
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