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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP CM0075 AU
Microsoft Windows 10 (64-bit)

Hi
I just bought an HP cm0075AU notebook. Aafter I charge it up to 100 percent, then I turns it off.  Aweek later,  the laptop battery becomes 0% and must be turned on using a charger.  What's wrong with my notebook?  And how to fix it?

 

Thank You

 

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